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For Business/Scientific or Technical Questions/Support – Please send an email to

To assist us in addressing your Technical Questions/Support, please provide as much detail as possible.

For technical issues or bugs, include the following information in the Email Message:

  • Platform (i.e., PC, Mac)
  • Operating system (i.e., Windows XP, Windows 7, Mac OS X)
  • Browser name and version (i.e., Internet Explorer 6, Chrome 18)
  • Username,
  • What you were trying to achieve,
  • Any screenshots that might help researching the issue.